S&J CleanSweep — Privacy Policy & SMS/Text Compliance
Last Updated: November 2025
S&J CleanSweep (“we,” “us,” or “our”) is committed to protecting your privacy and handling your personal information with transparency and care. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data. It also includes our SMS/Text Message Compliance policy.
1. Information We Collect
We collect information from you when you:
Submit a contact or quote request form
Call, text, or email us directly
Schedule a cleaning service
Sign up for updates or promotions
Engage with our website
Information may include:
Name
Phone number
Email address
Service address
Details about requested services
Any messages or notes you submit
We also collect basic technical information such as browser type, IP address, and website usage analytics.
2. How We Use Your Information
We use the information you provide to:
Respond to your inquiries
Provide estimates and schedule services
Confirm appointments and send service updates
Improve our website and customer experience
Send optional promotions or special offers (only if you opt in)
Maintain internal business records
We do not sell your personal information.
3. SMS/Text Message Compliance
By providing your phone number, you may receive text messages from us. These messages may include:
Appointment confirmations
Service reminders or updates
Responses to inquiries
Optional promotions or offers (only with your consent)
3.1 Consent to Receive Messages
When you submit your phone number:
You consent to receive SMS/text messages from S&J CleanSweep related to scheduling, service notifications, and customer support. Message & data rates may apply. Message frequency varies.
Promotional text messages will only be sent if you opt in.
Consent is not a condition of purchasing services.
3.2 Opt-Out Instructions
You can opt out at any time:
Reply STOP to any message to unsubscribe
Reply HELP for assistance
Or contact us directly at:
936-205-1763 or admin@sjcleansweep.com
After opting out, you may still receive non-promotional messages required to complete or manage your active services.
3.3 Data Storage
We keep records of:
Your consent to receive messages
Message history
Opt-out requests
We maintain these records in accordance with federal and state law, including TCPA and CTIA guidelines.
4. How We Protect Your Information
We use industry-standard security practices to protect your personal data from unauthorized access, disclosure, or misuse. Only authorized personnel have access to customer information.
However, no online method is guaranteed 100% secure, and you share information at your own risk.
5. Sharing Your Information
We may share your information only when necessary:
With internal team members to provide service
With vendors performing services on our behalf (e.g., scheduling software)
As required by law
We never sell or rent your personal data.
6. Cookies & Tracking Technology
Our website may use cookies or analytics tools to improve user experience, track website performance, and understand visitor behavior.
You may disable cookies at any time through your browser settings.
7. Your Rights
Depending on your location, you may request:
Access to the data we hold about you
Correction of inaccurate information
Deletion of your data
Opt-out of marketing communications
Submit privacy-related requests at: admin@sjcleansweep.com
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
9. Updates to This Policy
This Privacy Policy may be updated occasionally to reflect changes in our practices or applicable laws. All updates will be posted on this page with a new “Last Updated” date.
10. Contact Information
